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Ask Our Experts

Q: My mother refuses to let her care provider bathe her. Just when she begins to get comfortable with a new person attending to her personal needs, the agency sends someone new and we have to start all over again! What can I do to improve the situation?

A: It is extremely difficult to have to adjust to a new person all the time! Have you spoken to the agency about your concerns? Why are they changing the staff all the time? You should be able to work together to find a solution that works best for your mother. The agency may be making the changes to try to find someone that your mother will allow to bathe her. What are your mother’s reasons for not allowing the care provider to bathe her? If you can figure that out, you may be able to find an easier way to have her bathed, so her needs are being met.

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